I’ve been trying to contact Randox Health for over a week about my test results, but I’m only getting automated responses. What should I do?

If you've been trying to get in touch with Randox Health for more than a week and haven't been able to, make sure you're using the right methods of communication. The first thing you can do is use their website's "Result Tracking" or "Home Test Kit Enquiry" forms to report problems with test results. This should make their system give your request more weight.

If the automated replies don't help, you might want to call their customer service number, which you can find on their "Contact Us" page. For a faster response, make sure you have your test reference number and personal information on hand.

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