Puma

0100
(18 reviews)
Write a Complaint
86 Complaints
Puma
0100
(18 reviews)
Write a Complaint
1
Zeliha is completely dissatisfied with the result

Puma Faulty Shoes and Lack of Support

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Zeliha
June 16, 2023 9:03 pm
103
1
Hilal is completely dissatisfied with the result

Puma Shoes Fall Apart After Just 2 Wears! The Sole Is Separating

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Hilal
June 10, 2023 2:20 pm
238
Puma Shoes  Fall Apart After Just 2 Wears! The Sole Is Separating
Puma Shoes  Fall Apart After Just 2 Wears! The Sole Is Separating
1
Nefise is completely dissatisfied with the result

Puma Shipped Incorrect Product, No Refund in Over a Month!

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Nefise
June 06, 2023 4:37 pm
102
1
Harun is completely dissatisfied with the result

Puma Accepts Fuse Shoes Manufacturing Defect Yet Offers No Replacement

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Harun
June 03, 2023 5:17 pm
105
Puma Accepts Fuse Shoes Manufacturing Defect Yet Offers No Replacement
Puma Accepts Fuse Shoes Manufacturing Defect Yet Offers No Replacement
Puma Accepts Fuse Shoes Manufacturing Defect Yet Offers No Replacement
1
Gökhan is completely dissatisfied with the result

Puma RS-x3 line Sneakers Faded, Falling Apart

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Gökhan
June 01, 2023 4:24 pm
92
Puma RS-x3 line Sneakers Faded, Falling Apart
Puma RS-x3 line Sneakers Faded, Falling Apart
Puma RS-x3 line Sneakers Faded, Falling Apart
Puma RS-x3 line Sneakers Faded, Falling Apart
+2
1
Vildan is completely dissatisfied with the result

Puma Shoe Nightmare: Broken Promises, Inspections, and No Accountability!

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Vildan
May 31, 2023 5:47 pm
99
Puma Shoe Nightmare: Broken Promises, Inspections, and No Accountability!
Puma Shoe Nightmare: Broken Promises, Inspections, and No Accountability!
Puma Shoe Nightmare: Broken Promises, Inspections, and No Accountability!
1
Okan is completely dissatisfied with the result

Puma Brand Allows Its Dealer To Do Business Under False Pretenses

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Okan
May 25, 2023 4:42 pm
97

Two Rejections For Defective Puma Shoes, Sides Are Separating

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Özkan
May 23, 2023 1:07 pm
93
Two Rejections For Defective Puma Shoes, Sides Are Separating

Puma Won't Exchange Sneakers With Faulty Stitching

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Yasin
May 15, 2023 3:57 pm
104

Puma Kids Sneakers Separating From The Bottom In Short Time

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Gönül
May 11, 2023 10:52 pm
102
1
Mevlüt is completely dissatisfied with the result

Puma Pair of Sneakers Don't Match Each Other In Comfort and Looks

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Mevlüt
April 28, 2023 7:56 pm
95
Puma Pair of Sneakers Don't Match Each Other In Comfort and Looks
Puma Pair of Sneakers Don't Match Each Other In Comfort and Looks
1
Pınar is completely dissatisfied with the result

Poor Quality Puma Shoes Bought at Superstep Burst Open in the Front

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Pınar
April 18, 2023 6:52 pm
96
Poor Quality Puma Shoes Bought at Superstep Burst Open in the Front
Poor Quality Puma Shoes Bought at Superstep Burst Open in the Front
Poor Quality Puma Shoes Bought at Superstep Burst Open in the Front
Poor Quality Puma Shoes Bought at Superstep Burst Open in the Front
1
Soner is completely dissatisfied with the result

My Brand-new Puma Shoes Tore Apart After Only 4 Months

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Soner
April 09, 2023 11:29 pm
94

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Mustafa
April 04, 2023 2:14 am
75

Frequently Asked Questions (FAQ)

How can I get a replacement for a defective Puma product?

All of Puma's products come with a one-year warranty from the company. Within the first year of purchasing a Puma product, you can contact Puma customer service to begin filing a warranty claim if you discover a flaw in the product's construction or quality. Puma may offer a repair, a replacement, or a refund, depending on the type of flaw found in the product.

Why does Puma deny warranty claims?

Puma may deny a warranty claim if the product has been damaged by misuse, abuse, or neglect or if it has been altered or repaired by an unauthorized third party. Moreover, Puma maintains the right to deny a warranty claim if the goods were not acquired through an approved Puma merchant.

What's Puma's refund policy?

If you are unhappy, you have 30 days from the delivery date to return your Puma purchase for a full refund. All of the product's original packaging and labeling must be there. The cost of mailing an item back to the seller is on the buyer, and shipping and handling fees are non-refundable.

What should I do if Puma cancels my order for no reason?

If, for any reason, your Puma order is canceled, you will be contacted via email and refunded using the original payment method. You can contact Puma's customer support with any queries or issues about the cancellation.

How can I contact Puma?

Customer support inquiries can be directed to [email protected], where a Puma representative will respond. You can also reach someone over the phone by dialing 1-888-565-PUMA (7862) any day of the week between 7 a.m. and midnight Eastern Standard Time.

About Puma

Puma is a multinational company that designs and makes shoes, clothes, and accessories for sports and everyday life. Puma was started in Germany in 1948. Since then, it has become a global brand with stores in more than 120 countries. Puma sells countless things, like running shoes, soccer cleats, basketball shoes, training clothes, and casual sneakers. They also work with athletes, sports teams, and fashion icons to make limited-edition collections and collaborations. Puma does business in many places worldwide, such as the US, Germany, China, Japan, and Brazil. They have a strong presence around the world and keep growing.