I have been using my Parimatch casino account from India for about one year and currently have a casino balance that includes a bonus. I now want to withdraw my full balance to my bank account, but the system is not allowing me to do so. They are not letting me place any bets except in the casino, and when I try to withdraw, it does not show any clear information or details about the problem or any wagering condition. My Parimatch account is registered with the phone number 7569681***. Despite trying to use the balance and then withdraw it, I am not getting any proper explanation on the screen or any guidance about what is blocking my withdrawal. I kindly request that my full casino balance, including the bonus if it is eligible, be immediately withdrawn and transferred to my bank account, or that I am given a clear written explanation of why my withdrawal is being blocked and what needs to be done to resolve it.
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