Puma Sneakers Tore After Only 1 Month of Light Use and I Want a Resolution
I got a pair of Puma trainers on March 4, 2024, and even though I haven't worn them much, they ripped pretty quickly. I have four pairs of shoes, but since I need to wear safety shoes for work, I just put on my Puma trainers when I'm off the clock. I really haven't worn them for more than a month altogether, so this whole situation is even more worrying. If Puma makes shoes that break so easily, I don't think I'll buy from them again. I thought the quality would be better from a brand like this. I hope they tackle this issue and come up with a fix for the problem. If things don’t change, I won’t buy from Puma again, and I’ll let others know to skip it too.
Dear customer, We are sorry for the negative experience you have had. Your request has been forwarded to the relevant departments, and our Customer Service will contact you during the day. For any feedback, complaints, or suggestions, you can reach our Customer Service. We wish you happy days as PUMA Turkey.
Dear Customer, At PUMA, our top priority is to provide you with the best shopping experience and ensure maximum customer satisfaction. In this regard, the complaint you have submitted to us has been meticulously reviewed by our relevant departments. The review process regarding your request has been completed, and the procedures and information related to the matter have been communicated to you through our Customer Services. To evaluate the service you received, you can fill out the relevant survey on Şikayet Var, and for suggestions and feedback, you can reach our Customer Services. We wish you happy days as PUMA Turkey.
