We've bought Puma shoes many times. One of the last three pairs we bought had a big hole in the front and a lot of wear and tear. Even though we were happy with the other two pairs, this one gave us trouble. We sent it to be checked, but it was turned down. There isn't just one problem with the shoe; there are several. The number of the bill is "A432022000024984." We've never had a problem like this before, and we're very unhappy with the way customer service is handling it. Why do they offer this service if they are not willing to fix problems with their products that are caused by the way they were made? Instead of making excuses, they should try to find ways to fix the problem.
On March 28, 2023, I purchased a pair of Puma shoes. Within a year, the leather started cracking and eventually tearing. Despite not wearing the shoes frequently, they became unwearable. I reported this issue to Puma, but received no response for two months. After numerous calls, I finally received ...
On December 12, 2024, I bought three pairs of Puma sports shoes from the Puma store. The price I paid was a little over $48 per pair. It was my first time choosing Puma, but after the problems I experienced, I regret the purchase. One pair developed a seam tear on the upper part in a short time, and...
I purchased a pair of Puma sports shoes from your store on June 8, 2025. Even though I did not use the shoes heavily, the front parts began to burst open and the upper fabric started fraying and wearing out in less than two months. Before even reaching three months of use, the shoes became unusable,...
bought these shoes from the Puma website on January 2nd, 2023, haven't really worn them much, but I noticed some tears in the inner heel parts. wanted to get a warranty inspection done, but they told me that I could only make a claim by uploading pictures. I filled out the warranty form twice, but...
I bought a pair of Puma trainers in November 2023, and I’m really disappointed with the quality of the product and the response from customer service, despite their well-known reputation. My trainers started showing clear signs of wear and tear on the inner side and heel area several months ago. I s...
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