I recently purchased UC in PUBG, but the credits never showed up in my account. My card was charged, and the system says the UC was used for the lottery event, which I never participated in. I've been trying to resolve this for days with no luck. This is unacceptable! Where is my UC? Where is my money? I’ve never experienced such an issue before. PUBG needs to fix this immediately and either provide the UC I paid for or refund my money. This is extremely frustrating, and I need a prompt resolution.
For the past several purchases, I have been buying UC in PUBG Mobile through the App Store, but the UC I pay for never gets credited to my account. This issue has been ongoing since August 22, and despite filing multiple complaints, nothing has been resolved. Every time I try to purchase UC, I am ch...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
On Monday, April 21 at 3:53 AM, I purchased UC directly from PUBG Mobile’s official system. The payment went through, but I still haven’t received the UC in my account. It’s incredibly frustrating to pay for in-game currency and be left with nothing but silence in return. There’s been no confirmati...
I’ve been playing PUBG Mobile for a long time and have regularly purchased UC, but lately, every time I top up, the UC never reaches my account. This isn’t a one-time issue—it’s been going on for months. Despite being charged each time, there’s no credit in the game, and now I can’t even log in or s...
I purchased 4500 UC in PUBG Mobile, but I never received them in my account. I completed the payment successfully, yet my UC balance remains unchanged. I did not expect this kind of issue from PUBG Mobile. If I pay for something, I should receive it immediately. I contacted customer support, but th...
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