For the past several purchases, I have been buying UC in PUBG Mobile through the App Store, but the UC I pay for never gets credited to my account. This issue has been ongoing since August 22, and despite filing multiple complaints, nothing has been resolved. Every time I try to purchase UC, I am charged, yet my in-game balance remains unchanged.
This is extremely frustrating because I am spending real money and receiving nothing in return. I feel cheated and ignored as a paying customer. Instead of enjoying the game, I am constantly stuck dealing with the same issue over and over again.
I demand that PUBG Mobile immediately deliver all the UC I purchased and ensure that future transactions are processed correctly. Players should not have to repeatedly report the same problem without any solution. This situation has gone on long enough, and it needs to be fixed right away so that I am not further harmed financially.
On Monday, April 21 at 3:53 AM, I purchased UC directly from PUBG Mobile’s official system. The payment went through, but I still haven’t received the UC in my account. It’s incredibly frustrating to pay for in-game currency and be left with nothing but silence in return. There’s been no confirmati...
I’ve been playing PUBG Mobile for a long time and have regularly purchased UC, but lately, every time I top up, the UC never reaches my account. This isn’t a one-time issue—it’s been going on for months. Despite being charged each time, there’s no credit in the game, and now I can’t even log in or s...
I purchased 4500 UC in PUBG Mobile, but I never received them in my account. I completed the payment successfully, yet my UC balance remains unchanged. I did not expect this kind of issue from PUBG Mobile. If I pay for something, I should receive it immediately. I contacted customer support, but th...
I purchased UC in PUBG Mobile, but the UC was not credited to my account. Despite this, UC was deducted from my balance, and a debt was added to my account. This issue is still ongoing. It started with a 3 UC deduction and continued with 660, 600, 220, and 90 UC being deducted. If this goes on, my a...
I am experiencing an ongoing issue with UC purchases on PUBG Mobile. Every time I attempt to buy UC, the transaction fails and an error message appears during the purchase process. This prevents me from completing the payment and accessing the in-game currency. In addition to the payment problem, I...
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