Dear PUBG Mobile team, I am E*** S***** G****, the owner of account ID 5210***64. I have been playing with the account since July 10, 2018, and made my first payment on November 17, 2019. I have consistently played the game actively and in compliance with the rules, and I have never been banned during this time. However, on May 21, 2021 (00:05 UTC 1), my account was suspended for a period of 10 years, alleging that I had violated the rules. They claimed my account was stolen, and they offered to return it for a fee. When I refused, they threatened to get my account banned. Unfortunately, I couldn't lift the ban, and I've been unable to get it reversed. Could you please assist me in reviewing my account and help me get it reinstated?
On October 15, 2025, my PUBG account (Player ID: 545***104) was stolen. I recovered it on October 18 and logged in around 12 p.m. that day. I didn’t log in again that night, but when I woke up the next morning, I saw that my account had been banned for 10 years, even though I hadn’t played any match...
In April 2022, my PUBG Mobile account was banned for 10 years without justification. I have never used any cheats or unauthorized UC modifications, and I firmly believe this is a system error. Despite contacting support multiple times, I have not received a single positive response. I am reaching o...
I purchased and played PUBG Mobile via pubgmobile.com, and my account was recently stolen. After the theft, I discovered that my account was permanently banned for 10 years. I am extremely frustrated because I had no involvement in any misconduct or violation of the game rules. This ban was clearly ...
My PUBG Mobile account was banned for 10 years because it was hacked, and the hacker used cheats on my account. Now, I am permanently banned for something I didn’t do. I have contacted PUBG support multiple times, explaining the situation, but they refuse to lift the ban. My account was stolen, exp...
Hello PUBG Mobile Support Team. Unfortunately, my valuable account was blocked for 10 years on November 4, 2024, at 01:07:07, for unknown reasons. I have invested both time and money into this game, and I have never used any illegal add-ons or cheats. I respectfully request that my account be thorou...
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