On September 26, 2025, two unauthorized transactions were made using my Garanti Bank credit card (last four digits: 3100). In addition, there was another unauthorized charge from the Apple Store, which I was able to cancel after contacting Apple Customer Support immediately.
However, two payments labeled “LIDIO/Google PUBG Mobile” — one for ₺190 and another for ₺380 — were processed and posted to my credit card account, totaling ₺570. These transactions were made without my knowledge or consent.
As soon as I noticed the charges, I contacted Garanti Bank’s customer service and filed a dispute. I was informed that the case is “under review” and that the process could take up to 20 days. Still, I am requesting that my unauthorized charges be refunded as soon as possible and that my financial loss be fully compensated.
I also expect Garanti Bank and Google Play to take the necessary security measures to prevent similar incidents in the future and to ensure that such unauthorized access never happens again.
I am extremely frustrated and demand immediate action regarding unauthorized charges made through PUBG. On April 20, 2025, without my consent or knowledge, a total of ₺2,518.98 was withdrawn from my account linked to the financial technology firm Lidio. The charges were as follows: ₺1,799.99 at 09:1...
On February 11, 2025, two unauthorized transactions of ₺794.99 each were charged to my account for PUBG Mobile purchases—without my consent. What’s even more concerning is that mobile payments were disabled on my account, yet I suddenly received a message saying they had been re-enabled without my a...
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I was shocked to discover that ₺6,700 was withdrawn from my account for PUBG Mobile purchases—and I never authorized any of it. I don’t even have the app installed on my current phone. I suspect that someone may have accessed my old account through a device I sold, and used my saved information to m...
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