I was shocked to discover that ₺6,700 was withdrawn from my account for PUBG Mobile purchases—and I never authorized any of it. I don’t even have the app installed on my current phone. I suspect that someone may have accessed my old account through a device I sold, and used my saved information to make these unauthorized purchases.
I tried canceling the transactions through Google Play, but my request was denied. This is incredibly frustrating, as I had no knowledge or approval of these payments.
PUBG Mobile and Google, I demand a full refund immediately. If this issue isn’t resolved, I will file an official complaint with Consumer Protection authorities. Please take this matter seriously and fix it now.
I am frustrated that Google, under the guise of a PUBG Mobile agreement, has been deducting money from my account without my consent or any prior notification. These transactions were made without my approval, and at least ₺60,000 has been withdrawn so far. I did not authorize these charges, nor di...
In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This ...
I play PUBG Mobile, but I have neither a subscription nor a membership with the game. Despite this, unauthorized charges of ₺774.99 were made through mobile payment without my consent. I have no idea where this money went, and the game provided no explanation or notification about the charges. This...
I was charged a total of ₺1649 for three separate transactions by PUBG Mobile, an app I have never used or downloaded. When I contacted the necessary parties, they claimed I had approved the charges, which is completely untrue. I did not authorize any payments or provide any confirmation for these t...
I recently discovered that unauthorized payments were made through PUBG Mobile without my knowledge or consent. I didn’t make any purchase, yet money was withdrawn from my account. I tried contacting customer support, but I couldn’t reach anyone or get a proper response. This is extremely serious—a...
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