Profilo Washing Machine Leaking Water

I believe that the door seal of my Profilo washing machine might have been produced with poor quality or defects, as it fails to withstand the normal process of adding or removing laundry without causing damage. It's disappointing that the company refuses to acknowledge that these issues might stem from manufacturing defects rather than user error. This situation reflects poorly on the quality of materials used in Profilo products, and I regret purchasing appliances from this brand. It's crucial for the company to recognize the importance of using high-quality materials and take steps to address issues caused by low-quality components, thereby preventing customer dissatisfaction. I urge Profilo to acknowledge and resolve the problems stemming from their products. Please stop unfairly disadvantaging your customers.