I believe that the door seal of my Profilo washing machine might have been produced with poor quality or defects, as it fails to withstand the normal process of adding or removing laundry without causing damage. It's disappointing that the company refuses to acknowledge that these issues might stem from manufacturing defects rather than user error. This situation reflects poorly on the quality of materials used in Profilo products, and I regret purchasing appliances from this brand. It's crucial for the company to recognize the importance of using high-quality materials and take steps to address issues caused by low-quality components, thereby preventing customer dissatisfaction. I urge Profilo to acknowledge and resolve the problems stemming from their products. Please stop unfairly disadvantaging your customers.
I observed that certain areas of my Profilo refrigerator's door have started to decay. I reached out to customer service and they dispatched a technician who promised to follow up with me. They later stated that it was due to user error and informed me that I would be responsible for the cost of a r...
We have a Profilo dishwasher, and the part at the back where the upper drawer is connected has come off. It's really disappointing to see this happen to a machine that's only four years old, especially when it looks like a simple welding job. I think it's a mistake in the production, and I hope Prof...
On November 29, 2024, I purchased a washing machine (Model: CGA254Z1TR) and a dryer (Model: KM10610CTR) from Profilo. However, I have encountered serious issues with these products. Problems such as the delivery of incorrect items instead of the ordered ones and delays in delivery have occurred. Whe...
I recently made a significant investment by purchasing a brand-new Profilo refrigerator. When I noticed localized rust spots on the top lid, my excitement quickly turned to disappointment. Concerned about the product's durability and quality, I immediately contacted the authorized service for assist...
I bought a Bosch Series 4 washing machine one year ago, trusting the brand’s reputation for quality and durability. To my surprise, the door seal has already torn, which I consider unacceptable for a product this new. When I reached out to Bosch for support, they blamed me for “user error” and insis...
Comments