I signed up for Prezi’s 7-day free basic training package but decided to cancel my subscription before it renewed. When I went to the cancellation page, I was asked, “Why do you want to cancel?” and provided my answer. However, after that step, nothing happened and no confirmation appeared on the screen. I am very concerned because I do not want to be charged after the trial ends, and I clearly requested to cancel. The cancellation process should be transparent and simple, yet it feels incomplete and misleading. I request immediate confirmation that my subscription has been canceled and that no charges will be applied to my account. I also ask Prezi to fix this issue so that other users do not experience the same problem. Please assist me urgently, as I do not want to face any unauthorized charges.
I signed up for Prezi’s 7-day free trial through the "Start Your Free Trial" button on their website. Since it was advertised as free, I expected that at the end of the trial, I would be asked for confirmation before any charges were made. However, without any prior notification or approval, Prezi ...
I signed up for Prezi’s free trial, providing my credit card details as required. However, I made sure to cancel my subscription before the billing date, expecting that no charge would be made. Despite my cancellation, Prezi still charged me $57.60 without my authorization. This is completely unfai...
I canceled my Prezi subscription during the one-week free trial period, yet one week later $57.6 was withdrawn from my account. This clearly shows that my cancellation request was not processed properly. I never agreed to continue with a paid plan, and I specifically canceled on time to avoid being ...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
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