Point Blank Account Locked After Email Verification and Password Reset Failure

I have invested approximately 12 years of time and effort into my Zepetto Point Blank account. When I tried to log in again after a long break on July 26, 2026, I received the error message, “Email not verified. The password recovery email could not be sent,” and I have been completely unable to access my account.

I forgot my password, and although I have repeatedly tried the password reset process, I have not been able to regain access. The system does not send the necessary email, and I cannot log in to my account. I have also been unable to reach an authorized representative or receive proper support, leaving my account effectively inaccessible.

I request that access to my Point Blank account, which I have spent many years building and maintaining, be restored. Please investigate the email verification and password recovery issue and take the necessary steps to restore access to my account.