I downloaded the PicsArt app and activated the 1-week free trial just to test it out. I was planning to cancel it as soon as I received a reminder before the trial ended. However, no notification or alert was ever sent to me. Without my knowledge or consent, the subscription was renewed, and the charge was added directly to my mobile phone bill.
I tried reaching out to PicsArt, but there is no accessible customer support number or direct contact. Out of frustration, I contacted Apple support to request a refund, but they refused my request.
I never intended to continue with the paid plan, and I didn’t even use the app after the trial. This lack of transparency and poor customer support is completely unacceptable.
I urgently demand a full refund for the amount billed and a resolution to this issue so others won’t be misled in the same way.
I clicked on the 7-day free trial option in the PicsArt app and entered my card information, thinking I had a week to try the service before being charged. But to my shock, they immediately charged me for an entire year—even though it clearly said "free trial." This is completely misleading and fee...
I used the free trial version of the PicsArt app and canceled my subscription before the trial period ended. Despite this, the app automatically renewed a one-year subscription and charged ₺520 to my mobile phone bill. This is the first time something like this has happened to me, and I find it unac...
I signed up for the free 7-day trial on the PicsArt app. I was supposed to receive a notification that the trial had ended after 7 days, but without any notification or my knowledge, a full one-year subscription was renewed and charged. I don’t even use the app. I requested a refund through Apple, b...
I purchased PicsArt Pro, which came with a 7-day trial period. Since I wasn’t satisfied with the app, I canceled my subscription before the trial ended. Despite canceling within the allowed time, I’m still being charged. I’ve tried to find a direct email or phone number to contact support, but haven...
Picsart advertised a 7-day free trial, so I decided to try it out. However, I no longer use the app and was shocked to see that ₺500 was charged to my card without my intention to subscribe. I filed a complaint with Apple, but they informed me that they couldn’t process a refund. This is unacceptab...
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