Buying the Philips laser hair removal device was a mistake. I was convinced by promotional videos on YouTube and decided to purchase it. The full name of the product is BRI921/00 Lumea IPL Hair Removal Device for Face, Body, and Sensitive Areas, with a Complimentary Bag and Eyebrow Trimmer. After using it, I experienced skin discoloration on my back, and it made my hair thicker. I'm not sure if it caused any health issues. I sent it back under warranty, explaining these problems, but it was returned the same day without even opening the box. Everyone should know about this.
I purchased the Philips Lumea Prestige BRı950 device, and it has left my leg in this state. To make matters worse, all I received from customer service was a brief "we are monitoring the situation, don't worry" message. They didn't even bother to call me. When I reached out to them, they casually ex...
I sent the Philips brı953/01 IPL laser hair removal device I purchased from the Media Markt store to the service center under the 1+1 year extended warranty. However, there were serious errors in the process regarding the device. In the first shipment, the heads were mixed up and the wrong head was ...
The Philips Lumea BRI 9500 epilator I purchased from Teknosa was sold to me as defective due to a manufacturing issue. When I selected my skin type and pressed the "OK" button, I noticed that the device did not fire and the orange light kept blinking. I then delivered the product to the Philips tech...
On January 2, 2024, I purchased the Philips Lumea SC1997/00 Advanced Corded IPL Laser Hair Removal device. I used the product without any issues three times. However, on the fourth use, the device stopped shooting after a few shots. Subsequently, when I tried to use it again, sometimes it worked per...
I bought the Philips Shaver 3000x, specifically choosing it after reading in the features section that it was gentle and would not cause irritation. I had high expectations, trusting the brand's reputation for quality. However, after just two uses, my first experience left my neck area completely ir...
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