I bought a Philips 55pus8108/62 brand and model TV from Elazig Teknosa on 21.09.2023. Product and channel installation was done on 22.09.2023. Then we did not open the product because the room to be installed was not ready. I opened the product on 25.10.2023 and noticed that there are white dots flashing all over the screen like snowflakes in the product and informed the service. The service said it could be a lvds cable, he said, in the first stage, then there may be a card failure. I repeatedly declared that I did not want a repair. The Service Center submitted to the center approval for change on 02.11.2023. The service said 40 days later today (12.12.2023) that the rejection response to the change came and it was said that the TV will be taken from me and repaired. The 1-month device will not be repaired in the service, 'people who do not approve the change' will definitely accept it. I bought a Philips brand TV for more than 10 people around me, I had it removed. I recommended it to 10 people. Apart from the TV, I bought many more products for home electronics and sound systems. But from this day on, I will not buy a single Philips product and I will not recommend it to anyone. Because there is no such thing as after-sales support. I definitely don't accept it being repaired. I'm done with Philips.
I bought a Philips Pus 8807 TV from Teknosa Maltepe Park on May 11, 2023, for my wedding. I had the service guys set it up for me, but I never used it. I just stored it in the box. So, when we finally tried to set it up, we realized that the antenna cable wasn't connected. And guess what? The screen...
I bought a new Philips OLED TV that turned out to be broken, and I've been waiting a really long time for a response. We purchased the Philips 55OLED708 TV model on October 8, 2023, at the Ankamall Teknosa store. Right after the setup on October 10th, we let "Ozturk Elektronik Ankara Regional Author...
On November 17, 2022, in Antalya, Kepez district, within Özdilek Shopping Mall, I purchased a Philips 58PUS8507 television for 15,500 TL with a 15-month credit plan from the Teknosa store. Initially, the TV worked beautifully, but after about 3 to 4 months, horizontal and vertical lines appeared on ...
On June 22, 2023, I purchased a Philips television and kept it in its box for six months. When I eventually chose to use it, I realized that the screen frame had disconnected from the case. I immediately contacted Philips authorized service, asking for a replacement rather than a repair. Philips app...
I purchased a Philips 55Oled707 model TV from Vatan Bilgisayar in Sultanbeyli on February 23, 2023. The installation was completed on February 24, 2023, but when I began watching TV, it kept turning off and entering screen cleaning mode for hours before returning to normal. Even when I pressed the p...
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