On February 23, 2021, I bought a Philips 58PUS8505 58-inch 147-screen 4K UHD smart LED TV. The TV's panel broke on July 19, 2022, so it was sent to an approved repair center. Instead of replacing the TV, it was fixed, but the same problem came back on 04/04/2023. The repair shop said that the TV can't be fixed, and the cost of a new one is 7500 TL + VAT, which I have to pay since the insurance ended two months ago. I found out that a lot of people have complained about the problems with the panels in this line of TVs. I think that either the whole series is broken or my TV was broken from the beginning and they fixed it instead of replacing it. Also, the customer service staff's answer was not helpful and made me feel like I should have gotten a new one instead of fixing it. I'm upset about what happened, and I'll try everything I can think of to fix the problem.
On November 17, 2022, in Antalya, Kepez district, within Özdilek Shopping Mall, I purchased a Philips 58PUS8507 television for 15,500 TL with a 15-month credit plan from the Teknosa store. Initially, the TV worked beautifully, but after about 3 to 4 months, horizontal and vertical lines appeared on ...
I bought a new Philips OLED TV that turned out to be broken, and I've been waiting a really long time for a response. We purchased the Philips 55OLED708 TV model on October 8, 2023, at the Ankamall Teknosa store. Right after the setup on October 10th, we let "Ozturk Elektronik Ankara Regional Author...
On 15 July 2022, I purchased a Philips television that was subsequently damaged by an earthquake. The customer service representatives refused to cover the damage, despite the TV being under warranty, and instead offered a replacement screen that cost nearly as much as the entire television. I was i...
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