I'm experiencing a serious problem with my Philips 42PFL6198K/12 TV. Since purchasing the TV, I've experienced motherboard failures almost every year. I've taken it to various authorized service centers 4-5 times so far; first in Osmaniye, and most recently in January 2024 at Büdün Elektronik in Mardin, where the motherboard was replaced. I paid approximately 3,000₺ for this repair, and the motherboard comes with a 6-month warranty. I also have the service receipt and payment documents. During the motherboard replacement, I was given a clear guarantee that "the problem will be completely resolved, and you will never experience this same problem again." However, in September 2025, my TV malfunctioned again. This time, I took it to Ray-El Elektronik in Kahramanmaraş, and they told me the motherboard was faulty again. When I contacted the Philips Authorized Service Center in Mardin, they denied any responsibility and offered no assistance. I would like to point out that this product has a chronic malfunction and I continue to experience the same problem. I request a replacement or a refund. I will fully exercise all my legal rights, including the Consumer Arbitration Board. I want you to stand behind your product and compensate me for the grievance I've experienced.
I purchased the Philips Ambilight TV “The One” 55PUS8508/62, trusting the Philips brand, but my television has become unusable after showing the same software error twice within two months—all while still under warranty. In both cases, my TV was sent to the authorized Philips service center in Ankar...
For the past three days, my Philips 55PUS7002/62 television has not been receiving power, and after inspection it was determined that the main board is faulty. From my online research and from speaking with the authorized service center, I was told that replacement main boards are only available at ...
On January 9, 2024, I purchased a Philips-branded TV via Amazon Türkiye. The product malfunctioned and I delivered it to TP Vision’s authorized service center on March 18, 2025, under warranty. As of today, more than 2 months have passed and I have not received my TV back. According to the consumer ...
I purchased my Philips 58PUS8506/62 television from a store in Ankara in 2022, and for about a month I’ve been experiencing a white-screen issue caused by what appears to be a chronic panel failure. Even though the product is out of warranty, I learned that this is a common and widespread problem. I...
I purchased the Philips 75PUS7906 75" 4K UHD TV believing it was a popular, reliable, and high-quality model. At the time of purchase, no one informed me about any recurring issues or complaints related to this product. Unfortunately, just one year into ownership, I began to notice large circular bl...
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