I’ve been using my Philips Smart TV without any issues until recently. Now, whenever I try to connect it to Wi-Fi, I keep getting an error message that makes no sense and wasn’t there before. There were no setting changes, no software updates—nothing—yet the TV refuses to connect to any wireless network. I’ve tried restarting both the modem and the TV multiple times, forgetting and reconnecting to the network, even performing a factory reset, but nothing worked.
I searched online and found that many other Philips TV users are experiencing similar issues, which tells me this is not an isolated problem but likely a firmware or hardware fault.
For a brand like Philips, I expected far more reliability and responsive customer support. Please provide an immediate fix or update. If this isn’t resolved soon, I will escalate this issue to consumer protection authorities. This is unacceptable for a product that’s supposed to be “smart.”
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