I own a Philips PUS65 4K Smart TV, and from the very beginning, I’ve been unable to use the screen mirroring function properly. The feature is either completely unresponsive or drops the connection after a few seconds. I contacted Philips service, and a technician came to inspect the issue. They told me the problem was likely software-related and promised to forward it to the central support team.
They said that once an update is released, the TV would automatically install it and resolve the issue. It’s been weeks, and nothing has changed. Screen mirroring is still not functioning, and there’s been no communication, no update, no fix.
This is incredibly frustrating, especially from a global brand like Philips. A smart TV without functioning core features like screen mirroring defeats the purpose of being "smart." I’m asking Philips to take responsibility and deliver a prompt software update to fix this recurring issue. I paid good money for a reliable, modern TV—not one that fails to deliver basic functionality.
For more than a month, I have been unable to use the screen-mirroring feature on my Philips 55PUS6401/12 television. It used to work without any issues, but now it appears to connect and then immediately disconnects without ever establishing a proper connection. This problem occurs the same way acro...
I’ve been using my Philips Smart TV without any issues until recently. Now, whenever I try to connect it to Wi-Fi, I keep getting an error message that makes no sense and wasn’t there before. There were no setting changes, no software updates—nothing—yet the TV refuses to connect to any wireless net...
I recently purchased the Philips The One 4K Ambilight TV (model 65PUS8949/65) and had it installed. The picture and sound quality are excellent, which I truly appreciate. However, I'm experiencing frustrating issues with screen mirroring from my iPhone. Despite being advised to connect to a 2.4GHz W...
I own a Philips Smart TV, but it’s become practically useless as a smart device. I’m experiencing a persistent Google account login error that prevents me from accessing any smart features. Despite entering the correct email and password, the TV keeps saying “incorrect credentials, please try again....
I purchased my Philips 43PUS6031/12 Smart TV from Teknosa at the end of 2016, trusting the brand. However, because the software is Linux-based, it never received updates like the newer Android TVs. Since 2017, no software updates have been provided, and the current software no longer supports modern...
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