I've long been a fan of Marlboro Red short cigarettes, but my most recent purchases have been disappointing. In the last 10 packs I purchased, I noticed that the tobacco near the filter end was so sparse that it easily crumbled, as shown in the picture. I expected better quality control because we spend a significant portion of our income on cigarettes. When this problem first occurred in one pack, I didn't think much of it. However, it has now happened in about ten packs. I strongly urge the manufacturer to address these production flaws as soon as possible in order to ensure that their customers receive the quality they expect. It's disappointing to see such inconsistencies in a product I've trusted for so long.
Hello Mr. Tarık, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if you wish, initiate the product review process. Best regards, PHILIP MORRIS Tobacco Products Consumer Advisory Line
Taking my complaint into consideration and getting back to me means that you care about your customer. I did not experience the same issue with the products I purchased later on. Thank you for your attention, and I wish you good work.
I've been smoking Philip Morris Marlboro Red for a long time, and I've realized that the quality of my cigarettes has gone down a lot. I smoke about 1.5 packs a day, and I've noticed that each pack tastes very different. I used to trust that Marlboro would always give me a high-quality product, but ...
I've been a loyal Marlboro Red smoker for 15 years, but lately, the packs I've purchased over the last two weeks have not met the usual quality I expect. I attempted to buy from various retailers, but the problem persisted. The cigarettes extinguish themselves, generate minimal smoke, and emit a rat...
For about five months now, I’ve been experiencing the same issue with every Marlboro Edge cigarette pack I purchase — the tobacco keeps falling out of the cigarettes. No matter which store or market I buy from, the problem is always the same. Out of a pack of 20, almost none of the cigarettes are pr...
Dear Sir/Madam, I am a regular user of Marlboro Touch Blue cigarettes. However, I have recently experienced some negative issues with your product, which have been bothering me. Firstly, I noticed a decline in the quality of the cigarettes in the last few packs I purchased. There seems to be an issu...
I bought two packs of Marlboro roll tobacco because prices are going up, thinking it would be a good option, but I really regret that choice. It's surprising to see so many big, wood-like chunks in the tobacco. These pieces are about the size of a cigarette, which makes it really tough to roll them ...
Comments