I've been a Marlboro smoker for years, and I've been using Touch Blue since 2014. But for more than a year now, the quality of the tobacco has drastically changed and gotten worse. It's as if they've turned into cheap roll-your-own cigarettes. From finding wood-like pieces in them to the embers falling off or going out to the ash turning almost black like in roll-ups, the list of problems goes on and on. The overall smoking experience has become noticeably worse. Is it worth continuing to spend so much money on a product that no longer lives up to its name? Do you plan to solve these problems, or should we start looking for alternatives?
Hello Mr. Ali, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if desired, initiate the product review process. Best regards, PHILIP MORRIS Tobacco Products Consumer Advisory Line
The friend who contacted us is very understanding and aware of the situation. I hope we understand each other and I believe this problem will be resolved. Thank you...
I've been smoking Philip Morris' Marlboro Touch Blue for years, and I can't believe what's happened to my favorite cigarette. It's causing excessive phlegm and has an unpleasant taste. It even stinks; tobacco used to smell much better. How did a cigarette I'd been smoking for so long become so unple...
I bought two packs of Marlboro roll tobacco because prices are going up, thinking it would be a good option, but I really regret that choice. It's surprising to see so many big, wood-like chunks in the tobacco. These pieces are about the size of a cigarette, which makes it really tough to roll them ...
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I've been a loyal Marlboro Red smoker for 15 years, but lately, the packs I've purchased over the last two weeks have not met the usual quality I expect. I attempted to buy from various retailers, but the problem persisted. The cigarettes extinguish themselves, generate minimal smoke, and emit a rat...
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