Philip Morris' Marlboro Touch Blue Tobacco Quality
I've been a Marlboro smoker for years, and I've been using Touch Blue since 2014. But for more than a year now, the quality of the tobacco has drastically changed and gotten worse. It's as if they've turned into cheap roll-your-own cigarettes. From finding wood-like pieces in them to the embers falling off or going out to the ash turning almost black like in roll-ups, the list of problems goes on and on. The overall smoking experience has become noticeably worse. Is it worth continuing to spend so much money on a product that no longer lives up to its name? Do you plan to solve these problems, or should we start looking for alternatives?
Hello Mr. Ali, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if desired, initiate the product review process. Best regards, PHILIP MORRIS Tobacco Products Consumer Advisory Line
The friend who contacted us is very understanding and aware of the situation. I hope we understand each other and I believe this problem will be resolved. Thank you...
