Dose Pet Care Failed to Ship My Order After 10 Days and Took Down Their Site

I placed an online order on the Dose Pet Care website on July 18. Ten days have passed, but my item has still not been delivered, and I am completely unable to contact the company. I sent messages via Instagram that were left unread, their website is no longer accessible, and their phone line constantly rings busy.

If the company is unable or unwilling to deliver the product, they must issue a full refund immediately.