I signed up for a 7-day free trial on a service called “PDF Editor” by Pdfe.com. There was no clear, visible, or explicit information stating that a subscription would automatically renew. I received no reminder email before the end of the trial, no confirmation message, and no notification of any kind. After the trial ended, the site renewed a paid subscription of €49 without my explicit consent. On top of that, it is impossible to cancel: there is no accessible option in the account, no subscription management page, and customer support never responds. This complete lack of transparency, the absence of information, the inability to cancel, and the automatic billing constitute a misleading practice and violate legal obligations (articles L121-2 and L215-1 of the Consumer Code). I am requesting the immediate cancellation of the subscription, a full refund of the charge applied, and the immediate stop of any future withdrawals. I am filing this complaint so my issue can be resolved and to prevent other consumers from falling into this misleading setup.
On October 17, 2025, I signed up for a 7-day free trial on the pdfe.com website. However, once the trial period ended, a ₺2,440 monthly subscription fee was automatically charged to my credit card without my knowledge or consent. I never approved or intended to continue any paid membership, and I do...
Pdfe.com charged me even after I canceled my subscription, with no email or warning. The price was also much higher than what was shown during the “free trial.” I don’t use their service anymore, yet they still took money from my account without permission. This is very disappointing and feels disho...
I edited one PDF file on Pdfe.com, and although it wasn’t free, I paid €1.50, which was fine. However, a week later, they activated a subscription without my knowledge, warning, or consent. I contacted customer service but received no reply. They are about to withdraw €49.95 from my credit card, and...
On October 31, 2025, in order to use a PDF editing service on pdfe.com, I made two one-time credit card payments, for a total of about $1 (card ending in 1954). However, on November 7, 2025, without any approval or notification from me, a $58 monthly subscription fee was charged to my account. Since...
On September 2, 2025, I used the free trial service on Pdfe.com. However, at the end of the trial period, a charge of $52 was withdrawn from my credit card without my permission. The transaction appears on my card statement as “pdfe.com” with the transaction number 2144846. The email address I used ...
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