PDF Guru Unauthorized Subscription Charge - Refund Issue
PDF Guru made an automatic subscription charge of €50 from my bank account late at night without my consent. I had only used this account months ago for a single payment of €0.99 to modify a PDF document, and later, they withdrew €50 in disguise, effectively stealing from my account without my permission.
Thank you! After I sent you the complaint and then wrote to them again, warning that I would expose the company online in every possible way, they finally replied and assured me that they would issue a refund to my bank account within 14 days as an exception. Thank you again for your support — I really appreciate it.
Hello to all the team of your company i really appreciate your help and support by wishing you my best and success in your commitment to help the world wide people needing help to resolve their issues faced in different situations
Hello Denisa, Thank you so much for your kind words and warm wishes. We truly appreciate your feedback and encouraging support. Our team is dedicated to assisting users and helping resolve any issues as efficiently as possible. If you ever need assistance with an account, subscription, or transaction, please feel free to reach out to us anytime. Wishing you all the very best, and thank you again for taking the time to share your positive note. Best regards, PDFGuru Team
What did you write to them? I had a similar experience. They debited me 50 dollars just now, and I want it back.