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Denisa is very satisfied with the result
Resolved

PDF Guru Unauthorized Subscription Charge - Refund Issue

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Denisa
PDF Guru
October 12, 2025 4:55 pm
195
Denisa's Thank You Message
“Hello to all the team of your company i really appreciate your help and support by wishing you my best and success in your commitment to help the world wide people needing help to resolve their issues faced in different situations ”

PDF Guru made an automatic subscription charge of €50 from my bank account late at night without my consent. I had only used this account months ago for a single payment of €0.99 to modify a PDF document, and later, they withdrew €50 in disguise, effectively stealing from my account without my permission.

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Denisa
Denisa
October 12, 2025 5:08 pm

Thank you! After I sent you the complaint and then wrote to them again, warning that I would expose the company online in every possible way, they finally replied and assured me that they would issue a refund to my bank account within 14 days as an exception. Thank you again for your support — I really appreciate it.

Denisa
Denisa
October 23, 2025 10:07 pm

Hello to all the team of your company i really appreciate your help and support by wishing you my best and success in your commitment to help the world wide people needing help to resolve their issues faced in different situations

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Andrés
Andrés

What did you write to them? I had a similar experience. They debited me 50 dollars just now, and I want it back.

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