PDFAid Made Unauthorized 2381 USD Withdrawal After A One Time Use
On October 18, 2025, I used PDFAid’s website on my computer to perform a one-time file conversion. However, on October 21, 2025, I discovered that an international charge of 23.81 USD had been withdrawn from my credit card ending in 0016 without my knowledge or consent. I received no notification regarding this transaction, and the payment was taken without any authorization.
Although I attempted to contact PDFAid customer support, I have not received any response. I request that this unauthorized transaction be canceled and that the 23.81 USD be refunded to me. Otherwise, I will pursue my legal rights.
Hello, Thank you for your feedback! We understand your concern and take situations like this seriously. Charges and terms are presented during the process, though they can sometimes be overlooked. Please contact our support team directly so we can review your case and assist with a proper resolution. Best, David, PDFAid Support
