I used the PDF Guru application’s PDF converter service only once, and although I never started any subscription, I recently discovered that ₺40 has been withdrawn from my bank card every 2-3 days for months. I only performed a one-time process on the app and logged out, yet regular withdrawals have continued from my account. This is absolutely unauthorized and constitutes fraud. I have neither a subscription nor any agreement I approved. I also never received any confirmation of a membership or payment either through the app or via email. After noticing the issue, I sent an email to your customer service. I was told that no further charges would be made, but despite requesting an official document regarding this, I have not received any response. I demand a full refund of all unauthorized and unjust charges. Otherwise, I will file a complaint with the Consumer Arbitration Committee, my bank, and the relevant authorities.
I used the PDF Guru website only once for a one-time service, and at that point it charged me ₺30. I accepted that amount because I thought it was a single, limited use. However, without my approval, the company later withdrew ₺1899 from my card. This charge happened early in the morning while I was...
I made a one-time, low-cost purchase on the PDF Guru website, but to my shock, multiple charges were taken from my account on different dates even though I only used the service once. On 07/08/2025, they charged me $0.98 and $1.49. On 12/08/2025, another 39₺ was withdrawn, and on 14/08/2025, they ev...
On September 30, 2025, I noticed a ₺2,099 charge made by the PDF Guru app on my bank card without my permission or authorization. I had used the app on my iOS device only once, for a single payment, and I never started any subscription or auto-renewal. I also have proof of payment and purchase histo...
I initially used PDF Guru for a simple one-time service that cost me ₺30. I paid the amount and completed my transaction, thinking that was the end of it. However, to my shock, about one to two weeks later, an additional ₺2000 was withdrawn from my account without any explanation or consent. I never...
I recently purchased a one-week plan from PDF Guru, but shortly after, I noticed that nearly ₺1950 was withdrawn from my credit card without my approval. This charge was never authorized by me, and it goes far beyond the amount I agreed to pay. What makes this situation even worse is that I later di...
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