I Face PDF Gururu Charging My Card Despite No Google Play Subscription

Hello Akin, Thank you for sharing the details of your situation and the process you have experienced with us. We sincerely apologize for the charge of 2,099 TRY that was taken from the account associated with your email after your 7‑day trial period ended on September 28, even though no active subscription appears in Google Play or within the app, and for your inability to reach our support team. We fully understand the hardship, concern, and your justified request for an immediate refund of the 2,099 TRY that was withdrawn without your knowledge. We would like to point out that payments are taken only with user consent at the time of registration and that the subscription terms are presented transparently on the purchase screen. Based on your email, we would like to review your case in detail, locate your record in our systems, and resolve this issue as quickly as possible. Please contact our support team directly. In your message, include the email address you use on PDF Guru, the first six and last four digits of the card used for payment, and a screenshot or image of the receipt for the 2,099 TRY transaction dated September 28. This will allow us to locate your record in our systems, examine your file, and assist you promptly. We await your message so we can examine the process in detail. Best regards, PDFGuru Team