Parimatch Support Not Responding to Missing Deposit Issue

I made a payment to my Parimatch account (ID: 436979840) through Paytm on 17 February 2026 at around 9:07 a.m. for an amount of 1498.08 (in the currency linked to my Paytm account). The transaction was successful on Paytm, but the amount has still not been credited to my Parimatch account. After noticing that the balance was not updated, I contacted customer support, but I have not received any response so far. I have a successful payment shown in Paytm, yet there is no corresponding credit in the Parimatch app. I request that this issue be checked urgently and that either the amount of 1498.08 be credited to my Parimatch account (ID: 436979840) or refunded back to my Paytm account, as the payment has been debited from my side, but I have received no service in return.