On September 16, 2025, I placed an order for 2 sets (3 bottles each), for a total of 6 bottles of Palmolive Smoothies Peach Shower Gel 450 ml from Hepsiburada – Colgate-Palmolive Personal Care Center (Order No: 472 667 744 8). When I opened the package, I realized that there were only 5 bottles instead of 6. I immediately reported to Hepsiburada that the order was incomplete and uploaded photos of the products I received. However, customer service insisted that 6 items had been shipped and rejected my request.
This is the first time I’ve experienced such an issue with this company. I am requesting that the missing product be sent to me or that I receive a refund for the missing item. I kindly ask that my issue be resolved.
On August 14, 2025, I placed an order for 4 units of Colgate Palmolive White Soap on Hepsiburada from the seller “Colgate Palmolive Personal Care Center” (Order No: 456 050 783 7, total amount approximately $5). Immediately after placing the order, I tried to change the delivery address, but the sys...
On September 26, 2025, I purchased Palmolive Relax Lavender shower gel from File Market. I used the product a total of 6–7 times, and after each use, within about 20 minutes, I experienced intense itching and a stinging sensation on my skin. I have been using Palmolive shower gels for years, and thi...
On August 30, 2025, I placed an online order (No: 0284295941) from Watsons, and my Fa Men roll-on arrived broken while the Palmolive shower gels had leaked inside the package. The order was delivered to my home address in Fethiye, Muğla. I paid a total of approximately $26 for the products. I immed...
On July 15, 2025, I purchased a 750 ml Palmolive Relaxed Anti-Stress shower gel from Migros as part of a promotional campaign. It’s normally a product I enjoy using. However, this time, it felt no different from the generic hand soaps you find in public restrooms at shopping malls. The scent was com...
I purchased the Palmolive Feel the Energy Aroma Sensations with Hibiscus shower gel about 15 days ago. I used the product for the first time four days ago, and shortly afterward, I developed intense itching all over my body. At first, I didn’t realize the shower gel was the cause, but when I used it...
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