Paack Fails To Deliver!
My Amazon order with tracking ID 534000021264951088, handled by PAACK for delivery to Cabeça Santa, 4575-139, Portugal, has still not been delivered despite multiple promised dates. The package was supposed to arrive days ago, yet the PAACK tracking page shows repeated delivery stages between 4 and 9 September without any successful delivery. On several consecutive days, PAACK claimed the package would be delivered (including 4, 5, 7, 8 and 9 September), but each time the delivery failed without any valid explanation. Several times, PAACK has falsely marked the shipment as having a bad or incorrect address, even though the address is accurate and used successfully for other deliveries. In addition, there has been no accessible or effective customer service from PAACK to clarify what is happening or to provide a concrete solution. I request that my package be delivered immediately to my address without any further delay. I also ask PAACK and Amazon to investigate why this shipment has been postponed day after day with misleading status updates, including false claims of a bad address, and no customer support, and to ensure that similar situations do not occur again.
