On Tuesday, December 3, at 5:45 PM, I had an incredibly frustrating shopping experience at the Oysho Kentpark branch. A staff member in the fitting room, who was supposed to assist with organizing products, approached us with an unprofessional attitude. Initially, she refused to let us use the fitting rooms. After some back and forth, we were finally allowed to try on items. When we requested a specific product, she claimed it would take 30 minutes to bring it. We agreed, but she then suggested we search for it ourselves. If we could find it, we wouldn’t have asked her for help! The size options available, XXS and S, didn’t fit, and her reluctance to assist was evident. She eventually left without resolving our issue, only to chat with another employee at the register. This kind of behavior is unacceptable, especially for someone being paid to provide service. I expect Oysho to address this issue and improve their staff’s professionalism. This shopping experience was entirely disappointing!
I visited the Asics store around 13:07 to look for shoes, but the staff member inside was unhelpful. When I asked for a specific size, she simply pointed and said, "It's over there, take a look." It became clear that there was a bias based on appearance, as she was more attentive to a customer weari...
On March 5, 2023, a relative of mine bought trousers from Bershka as a gift, but the product and size I received on April 29, 2023 but they didn't show up until April 29, 2023. Later when they were delivered, I got the wrong size and when I called up the Bershka branch at Kentpark to ask about excha...
I encountered a frustrating situation at the Zara store in Kentpark on June 27, 2023, between 3:00 PM and 4:00 PM. I politely requested a specific item that I knew was in stock in the store's storage while trying on clothes in the fitting room. However, the fitting room attendant informed me that I ...
I purchased a pair of sweatpants from the Oysho Marmara Park store, and after wearing them only 2–3 times (without ever washing them), the fabric started pilling excessively. The product has become unwearable and has been sitting unused in my closet ever since. When I visited the store to report th...
I am filing a complaint regarding an incident that occurred in August at the Oysho store in Marmara Park, Istanbul. While shopping, I was treated rudely and insulted by two employees — one with colored eyes and another with dark hair and light highlights. Their behavior was completely unprofessional...
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