Otelz.com Did Not Process My Payment and My Hotel Reservation Was Not Confirmed

59

I wish to alert others to the problems Otelz has brought about. As hoteliers, we have not been getting paid for bookings booked using their system. This implies that non-payment could render even if guests believe their reservation is confirmed useless. Even with a booked room, we cannot furnish it if we do not have the payment. For the guests as well as us as hotel managers, this causes great uncertainty and trouble. To prevent possible problems with your reservation, I counsel everyone to be careful while making a book with Otelz. Sadly, clear communication and appropriate payments—which a trustworthy booking system should guarantee—have not been present here.

Emre
September 27, 2024 1:04 PM

There was no response, they are very indifferent.

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