As an accommodation provider, we depend on Otelz.com for guest bookings and prompt payments. Unfortunately, getting in touch with their accounting or finance departments is extremely difficult. Whenever we inquire, we receive ambiguous replies such as 'you're on the payment list.' We're still waiting for information on payment dates, as Otelz appears to be delaying. Compared to other platforms such as Airbnb or Tatilbudur, Otelz disappoints with its lack of timely payments, which has negatively impacted its reputation. Collaborating with other companies provides a higher level of security.
Our company has been partnering with Otelz.com for nearly a year in the hospitality sector. Despite hosting numerous guests through their platform, we haven't received a single penny. According to our agreement, payments for online bookings made by customers are not transferred to us promptly. While...
I wish to alert others to the problems Otelz has brought about. As hoteliers, we have not been getting paid for bookings booked using their system. This implies that non-payment could render even if guests believe their reservation is confirmed useless. Even with a booked room, we cannot furnish it ...
Dealing with Otelz.com and their accounting department has gotten really tiresome for me as a boutique hotel operator. For months, we have battled with them to collect payment from our clients, but they still haven't paid us. They have shown a lack of interest in responding to our emails and are oth...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
Comments