Open English enrolled me in a double license when I only use one, how can I demand a refund?

When Open English enrolls you in a double license you don’t use, the most effective move is to claim a refund for the unused portion and keep a written record. Here are practical steps:

• Invoice and details: download from your account or save the payment receipt showing the double license. Take screenshots of your profile showing you only use one.

• Official support: open a ticket at the website, category Incorrect charges/duplicate license. Attach receipts and screenshots.

• Bank or PayPal: if you don’t get a response, file a chargeback for services not provided to recover the amount for the extra license.

• Resolution timeline: demand written confirmation of the refund or the adjustment of your plan.

👉 Log your claim on Xolvie, where your experience will be documented and you’ll get support until Open English refunds what was charged for the unused license.