Open English charged me a renewal without my approval, how can I stop future charges?

Regarding the Open English General English service, a total of ₺6046.23 was unjustly charged to my credit card, amounting to ₺2015.41  per month for three months on July 1st, August 1st, and September 1st. I was not informed of these transactions. I contacted customer service upon discovering the si...

In September 2024, I purchased a 1-year membership with Open English and paid the full amount upfront. However, on September 17, 2025, I noticed that ₺2,255.62 was charged to my credit card without my authorization or prior notice. I never agreed to or was informed about automatic renewal of my sub...

I originally purchased a 1-year General English membership from Open English for my son, A. A., out of respect for his education. However, on September 16, 2025, my credit card was charged ₺2,196.26 without my authorization, request, or any prior notification. I never requested a renewal, nor was I...

On September 16, 2024, I purchased a 1-year package from Open English for my spouse. We did not renew the membership after it expired. However, on September 16, 2025, without my authorization, a charge of 2,077.54 TL was debited from my credit card under the description of “renewal fee.” As the car...

I want to file a complaint regarding a payment issue with my Open English membership. Although my subscription had already ended and was fully paid for, on September 11, 2025, an amount of ₺2,077 was withdrawn from my QNB credit card without my authorization. I only noticed this unauthorized charge ...

I am currently using the Open English Premium Package. On September 14, without my consent or approval, an automatic renewal fee of ₺2,900 was charged to my account. This has never happened to me before. When I contacted customer service to inquire about the situation, instead of a proper explanati...

About a year ago, I purchased the “General English” package annual membership from Open English. However, I found the platform unhelpful and have not used the service for about nine months. During the subscription process, I was not clearly informed that my membership would be automatically renewed ...

On September 11, 2024, I purchased a one-year package from Open English. I did not renew my membership after it expired. Despite this, on September 11, 2025, my credit card was charged ₺1,249.50 under the name of a so-called “renewal fee.” In August 2025, I received an email stating: “Your subscrip...

On September 12, 2024, I purchased a 12-month General English course from Open English, and my membership was set to end on September 12, 2025. However, on that exact date, without my consent or prior knowledge, ₺994 was charged to my credit card. I received no notification before the payment—no SMS...

As part of my General English membership with Open English, on September 10, 2025, at 16:05, an amount of ₺1,698.30 was withdrawn from my credit card ending in 3253 without my knowledge or consent. My membership was for one year only, and I had specifically requested that it should not be renewed on...

Open English has truly been a disappointment. I had purchased a 6-month subscription, and once it expired, I assumed that would be the end of the service. However, on September 9, 2025, without any prior notification or my consent, ₺2,114 was automatically withdrawn from my credit card. This is the ...

On August 30, 2025, my annual Open English membership was renewed without my consent, and ₺1,767.92 was charged to my Halkbank credit card. I received no prior notification regarding the renewal—no email, no SMS, and no in-app warning of any kind. When I noticed the charge, I immediately contacted ...

I was using the Beginner 6-Month Plan at Open English. On September 4, 2025, when my plan expired, ₺2,114 was automatically charged to my credit card without my knowledge or consent as a monthly fee. I immediately requested the cancellation of this transaction and a full refund. However, when I spok...