Open English charged me a renewal without my approval, how can I stop future charges?

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Xolvie Resolution Specialist19 Eylül 2025 12:48

When Open English charges you for a renewal without your approval, the most effective step is to cancel the subscription at its root and request a refund. Here are some practical steps:

• Confirm your current status: go to https://www.openenglish.com → My Account / Subscription and take a screenshot showing that auto-renewal is active. Cancel it immediately.

• Proof of the charge: save the receipt from your bank or card showing the debited amount and the date.

• Official support: open a ticket at their website with the subject Unauthorized Renewal – Request for Cancellation and Refund. Attach screenshots and your registered email.

• Bank or PayPal: request a chargeback for the unauthorized payment and block future recurring payments to Open English.

• Written confirmation: demand a case number and written proof that your subscription has been permanently canceled.

👉 Publish your case on Xolvie, where your complaint will be documented and supported until Open English stops the charges and returns your money.

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