When Open English charges you for a renewal without your approval, the most effective step is to cancel the subscription at its root and request a refund. Here are some practical steps:
• Confirm your current status: go to https://www.openenglish.com → My Account / Subscription and take a screenshot showing that auto-renewal is active. Cancel it immediately.
• Proof of the charge: save the receipt from your bank or card showing the debited amount and the date.
• Official support: open a ticket at their website with the subject Unauthorized Renewal – Request for Cancellation and Refund. Attach screenshots and your registered email.
• Bank or PayPal: request a chargeback for the unauthorized payment and block future recurring payments to Open English.
• Written confirmation: demand a case number and written proof that your subscription has been permanently canceled.
👉 Publish your case on Xolvie, where your complaint will be documented and supported until Open English stops the charges and returns your money.
