Hi there! Upon the arrival of winter, I observed fogging and water droplets on the rear and other headlights of my Opel Mokka, which I bought on 04/07/2023. Upon further examination, I also observed minor cracks. I reached out to the Aslanbey Opel service center in Hatay/Belen/Sarımazı about this matter. The man overseeing warranty issues mentioned that the factory had made a decision against the claim, stating that there was no defect in production. I request that Opel correct this incorrect decision, provide compensation for my inconvenience, and replace the damaged headlights.
In October 2023, the black paint on the roof of our brand-new 2023 model Mokka, which we purchased from the Opel dealer, began to flake off shortly after we bought it. When we reported the issue to the service center, they offered to repaint the entire roof and compensate us with ₺90,000 for the los...
I own a 2022 Opel Mokka 1.2 t gsline car. In July 2022, I took delivery of my new vehicle from the dealership. After one year, the leather on the back of the headrests began to discolor slightly. This discoloration gradually increased, and it appeared in the headrests of five seats. I called Opel Tu...
The glass roof on my Opel Corsa 2023 Elegance vehicle cracked. I took it to the Mersin Saygıler dealer, who inspected it and found no impact. They promised to take pictures and get warranty approval. The warranty then responded with a rejection confirmation. They did not see the need for an investig...
Hello, I'm having a big problem with my brand new Opel Mokka, which I bought in September 2023. Within a few months, the roof paint started peeling. On August 17, 2024, I took the automobile to the Diyarbakir Odabaşı Opel store. They took images of the roof and opened a file. We're now waiting for t...
2022 model Opel Combo Opel The windshield of my vehicle purchased from Erdemir Oto is faulty from the factory. I was kept waiting for many days. The vehicle was inspected and a water test was performed. Error detected. No one felt the need to contact me, I contacted the Opel center as a last resort ...
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