When I received the car, the dealership did not provide the original floor mats, assuring me that they would be delivered later. Since September, I have been following up on the delivery of the floor mats without success. Despite reaching out to Opel Turkey for assistance, they were unable to provide a resolution, the prolonged delay is just getting my nerves, why deliver it like that in the first place...I find it unacceptable to face such difficulties in obtaining a basic accessory for my vehicle...
In October 2023, I bought a Mokka-e vehicle from the Opel Mar dealership. My car was delivered to me without floor mats. I communicated my request regarding this. After a while, they informed me via WhatsApp that the floor mats had arrived and that I could come and pick them up. I went to the dealer...
I purchased a brand-new 2024 model OPEL ASTRA L (license plate 69 AAY 7**, Chassis No: VXKEPHNS5R1025***) from the Erzurum Opel Erdemir dealership approximately 9 months ago. Since day one, I have been facing serious and progressively worsening issues with the vehicle, which have caused significant ...
As an individual consumer, I've had a disappointing experience with an Opel Mar dealership. Despite their promise to accept a deposit from me and deliver my car in April, they have failed to keep their word. They have pressured me into accepting a vehicle of a different color because they have been ...
I placed an order and paid a deposit at the Opel Balaban dealership in Antalya, but I still haven't received my car! I made the first payment toward the purchase of an Opel Mokka on April 8th. Then, on May 17th, I made the final payment to settle the debt. Despite the fact that the vehicle passed cu...
Unfortunately, a traffic accident with minor damage occurred on January 09, 2024, involving my Opel Corsa vehicle, which I bought in November 2023. Regrettably, this marked the beginning of events more traumatic than the accident itself, forming the basis of my complaint. My vehicle, covered by insu...
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