Disappointing Experience With My New Opel Corsa

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Tülin
April 07, 2023 10:14 pm
40

I'm sending this complaint to Opel's main office, and if it's possible, I'd like it to go to the main office in Germany. In 2016, I bought a new Corsa because I knew Opel made reliable and high-quality cars. I was really upset, which was a shame. In the first week, the sun visor on the driver's side fell off, and six months later, the windshield wipers broke. The car scraping on the ground caused the transmission to break, and even though there were warning signs, there was no alert or notice. When the car started shaking, driving it to the service center was a nightmare. It stayed there for weeks, leaving me without a car. At the same time, the wheels kept bending and putting holes in the tires, so I had to fix them often. After driving for years in such a dangerous way, I went to the service center and they told me that the wheels were made of thin metal and would bend at the slightest bump. After getting five or six sets of tires, I had to buy new wheels. I was so scared to drive the car because I was afraid the tires would blow out, roll over, or cause an accident. I couldn't believe that Opel's materials could be so bad, and my trust in the brand was shaken. I am fed up. I hope that Opel cares about its customers' happiness and safety, and I want to believe that it will make up for my trouble by paying back my costs or even giving me a new car. I think I deserve this, and I want an answer and a solution. Thank you.

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