Although almost 6 months have passed since the process I started by applying to the service on 21.06.2024 due to a production-related defect in my Opel Corsa vehicle, which I bought new, it has not been completed. Although it was determined in the reports that there was a production error, my grievance was not resolved for months. Even though I requested it during the process, no effective information was given to me, and the disruption caused by Opel in the operation is obvious. I wish I would never buy a vehicle from Opel again. There cannot be a brand that is so unqualified in both the product they produce and the service and customer service process. Even though I know that I will not get any results from this complaint, I am writing to recommend those who are in the process of buying a vehicle to stay away from Opel and instead prefer alternatives such as Volkswagen, etc., even if they are second-hand. If your choice is Opel, the result will be regret.
Unfortunately, a traffic accident with minor damage occurred on January 09, 2024, involving my Opel Corsa vehicle, which I bought in November 2023. Regrettably, this marked the beginning of events more traumatic than the accident itself, forming the basis of my complaint. My vehicle, covered by insu...
I'm sending this complaint to Opel's main office, and if it's possible, I'd like it to go to the main office in Germany. In 2016, I bought a new Corsa because I knew Opel made reliable and high-quality cars. I was really upset, which was a shame. In the first week, the sun visor on the driver's side...
On March 8, 2025, the screen of my Opel Corsa vehicle went out. I made an appointment for March 12, 2025 at the Istanbul Öztek Çekmeköy service. The screen replacement approval came on March 27. An appointment was made by the service for the screen replacement on April 24. Since then, despite leavin...
In May 2024, I brought my vehicle to Opel Erdemir, an authorized Opel service center in Beylikdüzü, Istanbul. They diagnosed a fault in the sensor related to the collision prevention and lane keeping system and informed me that the part would cost ₺25,000 and arrive in about a month. I paid ₺10,000 ...
I bought a new Opel Corsa, and I regret it. I am quite disappointed with Opel; the multimedia system is not functioning, and I was informed about an update problem. The issue was resolved, but a week later, the system malfunctioned once more. Yet another software update was completed, but it still f...
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