I bought an Omron M2 Basic blood pressure monitor on July 7th, 2023. After giving it a try on multiple occasions, I decided to put it aside since it wasn't necessary. After a span of five months, I decided to utilize it once more, only to discover that it was no longer functioning. Consequently, I had to send it in for repair. Despite the fact that I had only purchased it less than six months ago, the service center claimed that the product's malfunction was due to user error. In addition, they kindly offered me a reduced price on a replacement. What would motivate me to make another purchase from you? The complete disregard and refusal to support the product is absolutely unacceptable. I want to share my personal experience to help prevent others from going through the same thing.
Unfortunately, my Omron M2 Basic blood pressure monitor stopped working. I sent it to the service center with a medical warranty, but unfortunately, it was returned unrepaired. They claimed that the reason for the malfunction was screen damage. Even though the device has been stored in its closed bo...
I purchased the Omron M4 Intelli blood pressure monitor on 26.08.2026 and used it only once with the included batteries. After removing the batteries, I didn’t use the device again. Less than a month later, when I tried to use it, the device wouldn’t turn on. I sent it to the service center under wa...
On September 16, 2024, I purchased an Omron M2 (model 7121 E) blood pressure monitor. I measure my blood pressure twice a day, but the readings are consistently low. At work, we have the same model, and when I use it there, my readings come out high, which is more accurate for my condition. I believ...
I lost the battery cover for my Omron M2-HEM-7117 arm blood pressure monitor, and trying to get any help has been a nightmare. The Omron customer support email was completely unresponsive, saying it’s an old model. I didn’t pick this device up off the street—I bought it as a customer and expect the ...
I purchased an Omron blood pressure monitor a couple of weeks ago, but unfortunately, the device is not working as expected. After sending it to the technical service along with the warranty documents, we were disappointed to find that they had written misleading statements, falsely attributing the ...
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