I am unable to cancel the train tickets I purchased from Omio with cancellation protection. I have emailed them multiple times and contacted customer service through online chat, but no one has responded. I want my tickets to be canceled and my payment refunded. My booking number is 260-4552-5059.
I purchased Prague-Vienna train tickets through the Omio app and also paid for ticket cancellation protection. However, ...since my visa was denied, I need to cancel the tickets—but Omio refuses to issue a refund despite the protection I paid for. This makes no sense! Why offer cancellation protection
I purchased a refundable ticket from Paris to Zurich through Omio, and I needed to cancel it. I canceled the ticket, but... my refund still hasn’t been issued. It has been 15 days, and nothing has been paid back. I can’t reach customer service, and when I try to use the automated chat, it gives me the
I booked a Rome to Florence bus ticket for January 26, 2025, through Omio, and I paid extra for the cancellation and cha...nge option. However, when I tried to cancel, I was told that the ticket is non-refundable, even though I specifically paid for a flexible fare. I contacted Omio’s customer service
I booked a Paris to Amsterdam ticket for January 28, 2025, through Omio, thinking it was a reliable platform. However, m...y ticket was suddenly canceled, and despite paying in full, I was told that Omio is in a legal dispute with Eurostar. Why am I, as a paying customer, being affected by this? It ha
I purchased a bus ticket for June 10 from Amsterdam to Bruges, but the bus was canceled. I did not receive any email abo...ut the cancellation. My reservation number is 3235589628. After that, I planned to travel by train instead, but the trains were canceled yesterday due to a strike. In total, I want
