Frustrating Experience with Odamax Customer Service, No Proper Assistance

10

I strongly advise against booking through Odamax! Their customer service is completely unhelpful and lacks professionalism. When I called for information, someone named Z***** answered and instead of providing assistance, they casually suggested, "I'll send you a link, check the hotels online." If I wanted to search online, I wouldn’t have called for help!

When I pressed for details about specific hotels, they said, "There are too many hotels, how can I tell you about all of them?" This response was not only unprofessional but also dismissive. It felt like they didn’t want to help at all.

I expect Odamax to train their customer service team properly and provide real assistance to customers who take the time to reach out.

Comments

Similar Complaints

Unable to Cancel Odamax Reservation for Uninhabitable Hotel Room

15

I booked a stay through Odamax.com for December 25 to January 1 but decided to cancel after arriving at the hotel. The r...