In addition to providing information about my skin type, I purchased NYX foundation from your Taksim location. The employees encouraged that I use this foundation, despite the fact that I was concerned that the tone might be too dark for my dry skin. I made a payment of ₺700, and when I returned, they declined to give me a refund but gave me an exchange instead. However, I am unable to reach the customer service department despite their recommendation. I feel as though I had a rotting mud smeared all over my face. This constitutes my fifth grievance. May I kindly request that someone get back to me?
I recently purchased a NYX Professional Makeup foundation, and the moment I opened it for the first time, I noticed something was wrong. Even from the outer packaging, it was clear that the product had changed color—a major red flag. Upon dispensing it, the texture was completely off: the foundation...
I bought the foundation at the Gratis Türkiye Konya Bosnia branch, and the cashier told me that I could try it on and return it later if I wanted. There are no tester products, and selecting a foundation is extremely difficult. I have an invoice in hand, and I paid 413 lira for the product. Everythi...
I bought something from the Marmara Park store on November 17, 2023 because a Loreal salesperson recommended it to me. Even though I expressed concern that this color might be too light for my face, the salesperson assured me that the foundation would give my face a radiant glow. But when I used the...
I recently purchased a Lancome serum for ₺5,000, expecting high quality and no adverse effects, as assured by the sales team. However, the very morning after my first use, my face developed red patches and intense itching. This reaction was not only uncomfortable but also made the product unusable. ...
I purchased the NYX Lip Oil around 6-7 months ago, but I am now facing a significant issue with the product. Despite being within its shelf life, the product has visibly changed in both appearance and texture, as shown in the attached photo. This unexpected deterioration raises serious concerns abo...
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