About 10 days ago, I bought a pair of Nine West shoes that I only wore for two hours, but they left my feet sore and stained. Despite being marketed as "100% leather," I returned the shoes for inspection, hoping for an exchange. However, the staff at FLO Milas warned me upfront, even before processing the request, that they would likely classify it as "user error." I don’t believe they’ll approve the exchange, and I’ve been sharing this experience with everyone I know. To make matters worse, the store claims they aren’t responsible, saying it’s between me and Nine West. It’s frustrating because they didn’t mention this when I bought the shoes, promising warranties and rights. Clearly, I won’t be shopping at FLO again.
Nine West has been stringing me along for over a year—and it’s reached a level of disrespect I didn’t think possible from a supposedly reputable brand. I bought a pair of shoes last year, and within just 3 months, the heel broke. I sent the shoes for inspection, only to receive a rejection blaming m...
I'm really upset that Nine West hasn't responded to my complaint. I had an accident because there was a nail left inside a pair of boots I bought from a store called FLO. The boots were from the brand Nine West. Even though I gave the hospital documents, Nine West's customer service didn't seem to c...
Hello, I purchased a pair of sandals from Nine West at the end of June. However, on the first day, the protective rubber on the heel began to twist. I took it back to the store and requested a repair, but since I didn’t have the receipt that day, they said they could only offer a repair, which I acc...
I purchased a pair of Nine West shoes, expecting the quality the brand promises. However, after wearing them for just one day, the shoes showed severe damage as if they had been used for years. This level of poor quality from Nine West left me shocked. I sent the shoes for inspection, hoping for a ...
I recently purchased a pair of Nine West sneakers from FLO's online store. I usually wear size 37 shoes, so I ordered this size. When I received the product at my workplace and tried it on, I found that the shoes were too small and caused significant discomfort. They were on my feet for only two hou...
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