Philips AquaTrio 9000 Dust Container Broken Before Warranty Expiration

Philips AquaTrio 9000 Dust Container Broken Before Warranty Expiration
Philips AquaTrio 9000 Dust Container Broken Before Warranty Expiration

I purchased my Philips AquaTrio 9000 upright vacuum cleaner from Amazon.com.tr on 13.11.2024. In the last 2 days I noticed a serious loss of suction power and, when I examined the device, I realized that there was an opening in the dust container. When I opened the connection part of the dust container, I saw that there was a breakage in this section. Tomorrow, on 13.11.2026, the 2‑year warranty period of my product will be completed. I am writing this complaint as evidence before taking the product to the authorized service, because from the complaints I have read, I understand that in similar cases customers were told that the problem was not covered by the warranty and high repair fees were requested, but when the issue was carried to complaint platforms, a more solution‑oriented approach was adopted. My product is still within the warranty period and the breakage occurred during normal use. I request that the fault be handled entirely within the scope of the warranty and that free repair be carried out or, if this is not possible, the product be replaced with a new one without any charge.

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