In May 2023, I bought a pair of Nike winter shoes, used them for just 1-1.5 months, and then put them away. When the winter season returned, I took them out for use, only to find that the inner and outer edges, as well as the back of the sole, had detached from the shoe. I took the shoes back to the store where I bought them, and after waiting for 1-2 weeks, I received a generic response stating that they found no manufacturing defects. I decided to take the matter to the Consumer Arbitration Board, but they informed me that it would take 6-8 months to resolve the issue. Now, after 8 months, my child will have grown another 1.5 years, and if a new pair arrives, it won't fit. Getting a refund won't allow me to purchase a replacement pair. As a frustrated customer, I'm wondering what options I have.
I bought a pair of Nike sports shoes on 06.09.2025, and within just three months both sides of the shoes became deformed in the same area and the material started to peel off. The product was sent for inspection, but it was returned without any technical explanation and labeled as “user error.” It i...
I bought a pair of Nike Air Jordan sneakers for my 10-year-old daughter from a Nike store. She only wore them to school, and even then, she was mostly in the car. After just three months of light use, the front of the shoes tore apart. When I reported the issue to Nike, they rejected my claim, stat...
I bought a pair of Nike basketball shoes from Sneak Up, expecting durability from a premium brand. After just 3 months of indoor use on a basketball court, the shoes started splitting open at the sides, as shown in the photos I submitted. I returned to the store to request a replacement, but the com...
On April 11, 2025, I purchased a pair of Nike Court Vision sneakers from a Nike store. Just two weeks later, on April 26, the stitching on the front of the shoe began to unravel, and loose threads started hanging from the toe area. I immediately sent the shoes in for inspection, expecting a quick re...
I purchased a pair of Nike sneakers at the beginning of winter but was only able to wear them for a total of one to two months over the course of six months. To prevent damage, I primarily wore boots during snowy weather and avoided wearing them during rainy weather. Despite my careful use, the snea...
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