On April 11, 2025, I purchased a pair of Nike Court Vision sneakers from a Nike store. Just two weeks later, on April 26, the stitching on the front of the shoe began to unravel, and loose threads started hanging from the toe area. I immediately sent the shoes in for inspection, expecting a quick resolution for what was clearly a manufacturing defect.
Instead, I was shocked to receive a rejection, claiming it was “user error.” How exactly could I cause stitching to come undone in just two weeks of normal, casual wear? I didn’t use the shoes for sports or rough activity—only for light, everyday walking. If this kind of premature wear isn't considered a quality issue, then what is?
The frayed threads are clearly visible in the photos I provided and point directly to a defect in the stitching or materials. Blaming the customer and avoiding responsibility in such a short timeframe is unacceptable—especially from a global brand like Nike.
I expected more accountability from a company that prides itself on quality. Before escalating this to the Consumer Arbitration Board, I am reaching out here one last time to ask for a fair resolution.
I bought a pair of Nike sports shoes on 06.09.2025, and within just three months both sides of the shoes became deformed in the same area and the material started to peel off. The product was sent for inspection, but it was returned without any technical explanation and labeled as “user error.” It i...
I purchased a pair of Nike sneakers from Sneaks Up on March 28, 2025, expecting quality and durability. However, in an unreasonably short time, the shoes began showing visible deformation, as clearly seen in the attached images. Despite using them under normal conditions, these defects appeared far ...
I purchased a pair of Nike Air Zoom Pegasus shoes on May 11, 2025. Shockingly, after wearing them only two or three times, the mesh material on the outer side of the left shoe tore open. I didn't misuse the shoes or subject them to any harsh conditions—they were barely worn, and the damage occurred ...
I purchased the Nike Air Max Dn on September 7, 2025, and within just three weeks of normal daily use, both shoes developed tears in the inner lining along with cracks and material breakage on the outer surface. I only used them for regular walking on proper ground and under suitable weather conditi...
In May 2023, I bought a pair of Nike winter shoes, used them for just 1-1.5 months, and then put them away. When the winter season returned, I took them out for use, only to find that the inner and outer edges, as well as the back of the sole, had detached from the shoe. I took the shoes back to the...
Comments