Nike Air Jordan for Kids Damaged After 3 Months – Warranty Denied
I bought a pair of Nike Air Jordan sneakers for my 10-year-old daughter from a Nike store. She only wore them to school, and even then, she was mostly in the car. After just three months of light use, the front of the shoes tore apart.
When I reported the issue to Nike, they rejected my claim, stating it was due to "user error." I cannot understand why such a major brand refuses to take responsibility for a product that clearly didn’t meet quality expectations. A pair of sneakers from a brand like Nike should last much longer than three months.
I am extremely disappointed and will never purchase Nike Air Jordans again. If this matter isn’t resolved, I plan to escalate my complaint to the Consumer Arbitration Board. Please address this issue and stand behind your product quality.
Similar Complaints
Nike Air Jordan Shoe Tears Apart & Warranty Dispute

On August 29, 2023, I bought a pair of Air Jordan shoes from the Nike store at İzmir Optimum. After approximately five months of use, I experienced the unfortunate problem of the product unexpectedly tearing apart. Even though the cashier assured me of a two-year warranty at the time of purchase, I ...
My Nike Basketball Shoes Fell Apart in 3 Months—Blamed as User Error, No Support
I bought a pair of Nike basketball shoes from Sneak Up, expecting durability from a premium brand. After just 3 months of indoor use on a basketball court, the shoes started splitting open at the sides, as shown in the photos I submitted. I returned to the store to request a replacement, but the com...
Nike Winter Shoes Falling Apart

In May 2023, I bought a pair of Nike winter shoes, used them for just 1-1.5 months, and then put them away. When the winter season returned, I took them out for use, only to find that the inner and outer edges, as well as the back of the sole, had detached from the shoe. I took the shoes back to the...
Nike Air Jordan 4 Retro Falling Apart After 4 Days, No Support from Seller

I bought the Nike Air Jordan 4 Retro ☆ b for my daughter to wear at school, and within just 4 days, the sole started coming off. I’ve been reporting this issue since September 13, but I can’t reach the seller directly. The intermediary company informed me (after I had to chase them) that since the s...







Comments