In mid-July, I purchased the New Balance 530 sneakers from the Nişantaşı City’s AVM store. Despite wearing them only occasionally, both shoes developed tears in the mesh fabric. I returned them to the store, where an employee mentioned they frequently receive similar complaints about this model. A case was opened for inspection, but today I was informed that my claim was rejected.
I find it extremely frustrating that a recurring issue with this specific model is being classified as "user error." How can shoes that aren’t worn regularly tear so easily? This is far below the standard I expect from New Balance.
I request a reinspection and a favorable resolution for this matter. A reputable brand should stand behind the quality of its products. Thank you.
I purchased a pair of New Balance 530 sneakers from the store inside Akasya AVM, and I’m extremely disappointed with both the product quality and the brand’s customer service. Within just 8 months of light and normal use, the mesh sections on the shoes started tearing one by one. Seeing the damage, ...
On January 16, 2024, I purchased a pair of New Balance 530 sneakers from the Kanyon store for around ₺5000. After about one year of normal use, the mesh fabric on the upper part of the shoe began tearing. This is the first time I have experienced such an issue, and I cannot understand how this kind ...
On 19.01.2024, I purchased a pair of New Balance 530 shoes from the Kent Park store, paying ₺5,000. Despite wearing them only a few times a week under normal conditions, the mesh part of one shoe tore within a short period of time. This is the first time I have experienced such an issue with a pair ...
In May, I purchased a pair of New Balance 530 shoes and wore them for only a short period. Despite this limited use, the inner back portion of the shoes developed severe wear and tear. The exposed plastic part started to dig into the back of my foot, making them unwearable. I returned the shoes to ...
I bought a pair of New Balance 530 sneakers from the Marmara Park store just four months ago, and I’m shocked by the quality. Despite wearing them with care, the mesh sections have already torn. I paid ₺6000 expecting durability and premium performance, yet the shoes didn’t even last a season. I se...
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